etzee

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7 posts tagged orders

orders

What each order status means

Seven states, what each one is waiting on, and which need something from you.

The Metzee team2 min read
selling

I sold something I cannot send

Tell the buyer today. Three options, and why the slow version is the expensive one.

The Metzee team2 min read
orders

Changing or cancelling an order after paying

Before it ships, usually yes, by asking. After it ships, it becomes a return.

The Metzee team2 min read
delivery

Will my order go out today?

Each store sets its own dispatch time, and it is shown before you buy. How to read it.

The Metzee team2 min read
orders

Why does my order say delivered when I did not confirm?

After 7 days a posted parcel is marked delivered automatically. What that does and does not mean.

The Metzee team2 min read
delivery

What if a parcel is held or seized?

Rare, and it means one of three things. How to tell which, and who carries it.

The Metzee team2 min read
orders

The seller cancelled my order

Your money comes back to the card you paid with. What it costs you, and what it costs them.

The Metzee team2 min read

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