etzee

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62 posts tagged troubleshooting

payments

My card was declined

Nearly always your bank rather than the card. The retry that works, and the faster route mid-show.

The Metzee team2 min read
payments

I missed the time to pay

Where the item went, whether you can still have it, and what it costs you.

The Metzee team2 min read
bidding

It sold for less than I bid

This is what a maximum bid does, and it is working in your favour — here is why.

The Metzee team1 min read
bidding

Did my bid actually count?

One place to look, and what a bid that never registered looks like on screen.

The Metzee team2 min read
bidding

I bid but someone else is showing as highest

Almost always the increment, or two bids landing in the same second. How to tell which.

The Metzee team2 min read
payments

Bank and UPI limits that stop a payment

The commonest reason a payment fails, and the one nobody thinks of first.

The Metzee team1 min read
troubleshooting

The video keeps buffering or will not play

Six causes in the order they actually happen, each with the fix.

The Metzee team1 min read
money

My payout failed

Almost always the name, the account number or the IFSC. The money is not lost — it is waiting.

The Metzee team1 min read
selling

Keeping stock straight across shows

The sinking feeling of selling something twice, and how to not have it.

The Metzee team1 min read
selling

My verification was rejected

Four reasons cover almost all of them, and three are fixed by taking a better photograph.

The Metzee team1 min read
account

I cannot sign in

The code has not arrived, the number has changed, or the account is blocked. Each one, with the fix.

The Metzee team1 min read
delivery

How to track an order

Where tracking appears, what each status means, and the gap between "posted" and the courier admitting it exists.

The Metzee team1 min read
payments

My payment failed

Bank limit, an expired session, or a UPI app that did not come back. None of them mean you have lost the item yet.

The Metzee team1 min read
bidding

My bid is not going through

Five causes, in the order they actually happen, each with the fix.

The Metzee team1 min read

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