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113 posts tagged trust
Delivering beauty products: courier, local or collection
Ask the courier about aerosols, and assume the parcel will be hot.
Delivering baby and child items: courier, local or collection
Prams and cots are a size problem. Clothing is not. Decide per item.
Photographing food and drink
The label, the date and the seal. Appetising comes second.
Photographing beauty products
The seal, the batch code and the dates. Those three frames are the listing.
Photographing baby and child items
The model number and date stamp, readable. Then every strap, buckle and fixing laid out.
Storing and caring for baby and child items
Clean and completely dry, with every small fixing bagged and labelled.
Common mistakes selling food and drink
Promising delivery before asking the courier, and leaving the allergens off the listing.
Common mistakes selling beauty products
Decanting into another container, and writing what a product does to a person.
Common mistakes selling baby and child items
Listing before checking the recall, and treating a missing strap as a discount.
Buying food and drink in a live auction
Ask for the date and the allergen list on camera, and ask how it is being sent.
How to sell food and drink on Metzee
The licence is yours to hold, the date goes in the listing, and the courier decides the rest.
Buying beauty products in a live auction
Ask for the seal, the batch code and the dates — shown, not described.
How to sell beauty products on Metzee
Seals, batch codes and dates. And the licence question, which is yours rather than ours.
Buying baby and child items in a live auction
Ask for the model number, the date stamp and the full parts list. Then look up the recall yourself.
Selling baby and child items on Metzee
Check the recall status, check nothing safety-critical is missing, and say the age of the item.
Provenance — what it is and why it changes the price
The history of an object. What counts as evidence, what does not, and how to ask without being rude.
Why trust is the product
In a market of strangers selling things that are not uniform, trust is not a feature of the thing being sold. It is the thing being sold.
The discount bidders apply for uncertainty
An undescribed flaw is not hidden. It is priced in, at the worst case, by everybody in the room.
Messages and pages that are not from Metzee
What we never ask for, and the specific scams aimed at auction buyers.
Keeping your Metzee account secure
There is no password to steal, which changes what you have to watch for.
How Metzee makes money
A commission on each sale. That is the whole answer, and the reason for saying it plainly.
Where your money sits between paying and delivery
The flow, in order, named precisely — written for the sceptic rather than the reassured.
A buyer has raised a dispute against you
What to do in the first hour, what evidence counts, and what the hold on your payout means.
If you are not happy with our answer
The route, in order, including the ones that are not us.
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