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144 posts tagged delivery
Can I pay from outside India?
Everything is in rupees. The card may work; the delivery is the real question.
Can I pay in cash?
On some buy-now listings, yes. Never on an auction win — and the reason is worth knowing.
Why is delivery costing so much?
Weight, size, distance and the seller’s own rule. Two ways to pay less.
How do I know the total before I bid?
Check delivery to your PIN code first. Then the only thing left to change is your own bid.
How to change your delivery address, step by step
There is no screen for this. The two things that do work, and the window for both.
How to find and track an order, step by step
Where orders live, what each of the four steps means, and when a status not moving is normal.
Can I sell food on Metzee?
Yes, with an FSSAI licence — and the delivery reality decides more than the licence does.
Is my delivery insured?
There is no separate insurance policy. What covers you instead, and why it is better than it sounds.
Can I collect instead of having it posted?
Only where the seller offers it — and you agree to the terms before you bid, not after you win.
Who pays to send something back?
It depends entirely on why it is going back, and the rule is short.
I entered the wrong address
What to do in the first hour, what to do after dispatch, and which mistakes still deliver.
Can I change my delivery address?
Not from the app. Two things that do work, and the window for both is before dispatch.
Tracking says delivered but nothing came
Six things to do, in order, before you raise it — and then raise it.
My order has no tracking number
Three cases where that is completely normal, and one where you should ask.
When will my order be sent?
The seller sets a deadline and the clock starts when you pay, not when they see it.
Do I pay delivery on every item I win?
Usually not, within one store — but it is the seller's setting rather than a rule. How to know before you bid.
How to pack an order, step by step
The slip, the parcel, the weight that decides what you are charged, and bundling several wins into one box.
How to cap how much you sell in a day, step by step
For makers and perishables: a cap that never turns a buyer away, it just tells them honestly when you will start.
How to set your dispatch deadline, step by step
Two choices, what each promises a buyer, and why this is a decision to make before a show rather than after.
How to offer pickup, step by step
Adding a collection point, setting the days and hours, and the two terms that decide what happens when nobody turns up.
How to mark an order sent, step by step
Add the tracking, mark it shipped, and know exactly what the buyer is told.
How to set delivery prices, step by step
Four rules, and the one most sellers should pick first. Then check what a buyer is actually charged.
How to set up delivery zones, step by step
A zone is an area you deliver to and how. Build one, then test it against a real PIN code.
Delivering food and drink: courier, local or collection
For most perishables, collection or local delivery is the only honest answer.
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