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123 posts tagged money
Do the prices include tax?
Yes. Your bid is the price including GST, and the invoice shows how it splits.
Can I get credit instead of a refund?
No — credits are not a refund route. What they actually are, and the limits worth knowing.
My card is closed — where does the refund go?
It still goes to the card. What the bank does with it, and when to get involved.
How long does a refund take?
Two legs, and only one of them is ours. Honest timings for each.
Why is delivery costing so much?
Weight, size, distance and the seller’s own rule. Two ways to pay less.
Changing your payout bank account
Quick to do. The timing is what causes trouble, not the form.
There is a deduction I do not recognise
The six usual suspects, in the order they confuse people, and how to trace one.
Where do I see what I actually earned?
One screen, three numbers worth reading, and how to get the figure for a particular month.
Why is my payout taking so long?
Three different waits get confused for one. Which one you are in, and the two that are genuinely fixable.
Can I get a partial refund?
Yes, and it is often the best outcome for both sides. When to ask for one instead of returning it.
My refund has not arrived
Where it actually is, which part is Metzee and which part is your bank, and when chasing helps.
I think I was charged twice
Usually a hold rather than a charge. How to tell the difference before you chase anyone.
Is EMI available?
No. What comes closest, and why instalments sit awkwardly with an auction.
How to boost a show, step by step
Seven promotions, what each one buys, how you pay, and the three numbers that say whether it worked.
How to run an offer, step by step
Discount codes and flash deals — how to set each one, and how to see afterwards what it actually cost you.
How to refund a buyer, step by step
Full or partial, what actually moves the money, and what the sheet tells you for each way the buyer paid.
How to read your payout statement, step by step
Line by line: where the earnings come from, what came off, and why the money is not all available yet.
How to change your payout account, step by step
What is re-checked, and how not to have a payout fail while you do it.
How to set delivery prices, step by step
Four rules, and the one most sellers should pick first. Then check what a buyer is actually charged.
What is a storage or estate lot worth?
What you can see in it. Everything underneath is a bonus, not a price.
What is your food or drink worth?
The date is the clock, and the courier decides how far it can go.
What are your beauty products worth?
Sealed and in date, or opened and honest. The dates do most of the pricing.
What are your baby and child items worth?
Completeness and condition, with a check that comes before any number.
What is your outdoor gear worth?
How it was stored matters more than how much it was used.
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